Please use the links below when you have purchased a qualifying offer and you wish to claim. Note that claims must be made by the end user; claims by Xerox Partners will not be accepted unless claiming on behalf of their customer for a leased machine, Xerox Partner claims must be submitted via this link
Xerox Lifetime Warranty?
“Xerox Lifetime Warranty” means you may claim a free 12 month Xerox warranty multiple times throughout the lifetime of an eligible equipment, upon meeting conditions (e.g. buying specific Xerox supplies ), but it does not mean you receive a “one off” Xerox provided warranty for the equipment’s lifetime. Terms are found here. Applies only to specific equipment and supplies purchased during the period stated in the Terms in United Kingdom, France, Germany, Italy, Belgium, Luxembourg, the Netherlands, Spain, Portugal, Switzerland, Austria, Sweden, Norway, Denmark and Finland from Xerox or its reseller in those locations. Supplies must be sourced from within the EEA and Switzerland. Eligible equipment’s lifetime is determined by Xerox (may end after pagecount reached, or due to working condition and product obsolescence).
Xerox Lifetime Warranty on colour printers & multifunction printers with CMYK ink purchase
1yr warranty when Xerox CMYK supplies bought & device in last 60 days of warranty or older. Offer continues for defined lifetime of device, 1 claim/yr. Non PagePack config's of eligible equipment only